Niseko Boutiques Terms and Conditions of Stay
1) Booking Terms
a. All bookings will be managed by the online reservation system.
b. A booking is not confirmed until the deposit is paid in full and confirmation of payment is received by the client from Niseko Boutiques.
c. Excepting any errors, all booking details are as stated on the booking confirmation.
d. Bookings may be amended after confirmation, in writing, by either Niseko Boutiques or the client, subject to availability.
e. Booking of ancillary items are at the discretion of Niseko Boutiques.
f. Niseko Boutiques reserve the right to decline or accept any person at any time.
2) Payment Terms
a. All prices are in Japanese Yen.
b. Payment using credit cards will be subject to a 5% surcharge unless using PayPal or Stripe API.
c. Payment by Telegraphic Transfer will be subject to a 1,500yen bank transfer fee. Clients are responsible for all associated bank charges.
d. Payment of a 50% deposit is required before booking confirmation.
e. Payment in full is required no later than 60 days prior to check in or the booking may be cancelled.
f. If the confirmation date is less than 60 days before check in, the booking must be paid in full prior to confirmation and it is not refundable.
g. Splitting of payment between multiple accounts will not be accepted.
h. All offers, prices, terms and conditions are subject to change or withdrawal without notice, prior to a confirmation being issued.
3) Accommodation Booking Cancellation and Refunds Terms
a. After payment of the deposit has been received, a 7 day cooling off period is applicable. If the booking is cancelled within this period, an administration charge of 10,000 yen will be charged.
b. After the 7 day cooling off period, the deposit is NOT refundable.
c. Payment in FULL is required if the booking is cancelled less than 60 days prior to check in.
d. Niseko Boutiques reserve the right to cancel bookings in exceptional circumstances. In this case a full refund of the money already paid for the property is applicable.
e. The owners reserve the right to change or upgrade a client’s accommodation to a comparable type in exceptional circumstances.
4) Cancellation of Ancillary Items
a. Any cancellations will require full reimbursement of all costs incurred to the owners. An administration fee of 5000 yen will apply.
b. Cancellation of ancillary items within 14 days of the booking commencement WILL require payment in full.
c. No refunds will apply to any accommodation, lift tickets or any other ancillary items not fully used.
5) Changes to Ancillary Items
a. Any changes to confirmed ancillary items will require confirmation from the service provider. An administration fee of 5000 yen WILL apply.
b. Niseko Boutiques is not liable for any price increases. Rates quoted are correct for each product at time of quoting; however these rates may change prior to your final payment date.
c.All prices are subject to availability & can be withdrawn or varied without notice. Niseko Boutiques reserves the right to correct prices & rates in the event of consultant error.
6) Damage to the Property
a. Outside of normal wear and tear, the client is responsible for any loss or damage to the property.
b. Valid credit card information must be held as a security deposit.
c. The client authorises Niseko Boutiques to recover any costs associated with damage or loss to the property using this credit card.
7) Check in/Out
a. Check out is before 10am. Check in is after 3pm.
b. At the discretion of the Niseko Boutiques, if property is being cleaned after 2pm, clients may occupy the property whilst it is being cleaned.
8) Cleaning / Laundry
a. The property will be tidied daily and cleaned with linen changed on a weekly basis.
b. At check out, the property is to be tidy and all cutlery, crockery, kitchenware to be washed. Otherwise an additional cleaning fee of 5000yen/hour WILL apply, recorded in 15 minute increments.
9) Travel Itinerary
a. Clients must provide relevant flight and itinerary information no later than 10 days prior to arrival, otherwise transfer arrangements may be affected.
10) Non-Smoking and Poor Behavior
a. All areas of the property are NON SMOKING. Clients and guests may only smoke on the balconies provided or outside of the property.
b. Niseko Boutiques reserve the right to remove anyone not complying with this policy. This WILL incur an additional cleaning charge of up to 100,000yen to remove any odour.
c. Any client or guest behaving in an unacceptable way, may, at the discretion of the Niseko Boutiques, be removed from the property without any refund for any days remaining.
a. No pets are allowed on or in the property at ANY time.
12) Travel Insurance
a. All guests are STRONGLY advised to have valid travel insurance.
b. Niseko Boutiques are not responsible for booking travel insurance.
a. Niseko Boutiques and their representatives, nor the property owners, are not under ANY circumstances, however caused, liable for any loss, damage, injury, sickness, death, consequential loss or any third party loss of any kind to the client or guests associated with any stay on the property. This also applies to any tour or other service provided by the owners.
b. The client acknowledges that any person occupying any areas outside of any bedrooms, including any loft or lounge areas, does so as guests of the client and at the occupants own risk.
c. Niseko Boutiques nor the property owners are not liable for any costs or accidents associated with travel plans to or from the property in any transport.
d. Clients and guests accept all responsibility for any risks associated with their travel arrangements regardless of weather or any other unforeseen circumstances.
e. Niseko Boutiques nor the property owners are not responsible for any theft or loss incurred during the clients booking.
f. All clients and guests regardless of how the booking was made are under the jurisdiction of Japanese law.
14) Additional Guests
a. Each property has a set capacity. Any extra guests booked WILL incur a charge of between 3500 yen and 5000 yen per person, per night.
15) Transportation and additional services
a. Niseko Boutiques are not responsible for guests transport arrangements to the property.
16) Snow Conditions
a. Niseko Boutiques accept no responsibility for any data or information provided about snow conditions.
b. No booking may be cancelled due to the weather or snow conditions not meeting the client’s expectations.
You accept these terms and conditions in full, either online and or when you pay your deposit.
Refers to the owners and managers of the properties managed by “Niseko Boutiques” or any person or company appointed to execute any management task related to said property.
Refers to all the shareholders and any representative appointed by the owners of any property managed by Niseko Boutiques.
Any person or company employed to execute any management task requested by Niseko Boutiques.
The person or organisation that pays for the booking. In this context they are considered the tenant or lessee for the period of the booking.
Any person occupying the property in addition to the client.
PAYMENT IN FULL
100% of the agreed price with Niseko Boutiques.
An amendment is any change to the booking made after confirmation, including adding additional guests or booking additional services or changing the proposed booking dates.
Any extra service or booking provided in addition to the reservation of the property. This includes but is not restricted to Ski Hire, Lift tickets, Catering, Ski Lessons, Airport Transfers, Tours and Child care.